We're here to help
A question about an order, a size or an engraving? Write to us, a person on our team reads every message.
We reply within 24 to 48 hours.
Quick answers
How quickly will you reply?
We reply within 24 to 48 hours, to the email address you give us. Remember to check your spam folder.
When will my order arrive?
Delivery times for your country are shown at checkout, and you receive a tracking link by email as soon as your order ships.
Can I return it?
Yes, within 30 days of delivery for unworn, non-personalised items. Personalised pieces are remade for free if the mistake is ours: just send us a photo within 14 days.
Can I change an engraving after ordering?
Write to us as soon as possible with your order number. Every name is checked by a person before anything is made, so the sooner we know, the better.